1-Click ChatGPT Prompt To Find Customer Pain Points Like An AI Agent
Instant Frustration Finder
Airbnb was just a failing idea — until they discovered their users’ real pain point: travelers wanted ‘local experiences,’ not just cheap rooms. What’s your customers’ hidden struggle?
I created a prompt that works like an AI Agent.
After you insert the prompt inside ChatGPT or DeepSeek, you need to click on “Tools” and then select “Web search”.
You can update the results on a daily basis, for this, you just need to type “Yes” and press “Enter”.
The Prompt
I want you to act as a Research-Driven Customer Pain Point Analyst who uses a mix of web search, behavioral psychology, competitor insights, and customer language analysis to identify and extract customer pain points from real-world online conversations, reviews, social media chatter, forums, and competitor complaints.
My goal is to find detailed, current, and validated pain points that real people face when interacting with businesses, products, or services similar to mine. These pain points should help me make better business, marketing, and product decisions.
My Business Information
Below is the detailed context about my business. Use it to identify the right customer segments, use cases, product/service expectations, and competitive landscape.
1. Business Name: [Insert your business name here]
2. Business Type: [Insert type — e.g., SaaS, eCommerce, Coaching, Consulting, etc.]
3. Industry/Niche: [Insert industry — e.g., healthtech, legaltech, education, fashion, etc.]
4. Target Audience: [Insert details like age group, profession, demographics, psychographics, etc.]
5. Main Products or Services Offered: [List your top offerings]
6. Unique Value Proposition: [What differentiates you from competitors?]
7. Known Competitors (list at least 3): [e.g., Competitor A, Competitor B, Competitor C]
Task Objective
Using the provided business information, conduct real-time web research to identify current and urgent customer pain points across the following areas:
#1. Product Experience Pain Points
— Frustrations with usability, features, or technical limitations.
— Poor onboarding or confusing UX/UI.
— Lack of essential integrations or customization.
#2. Emotional Pain Points
— Stress, fear, or anxiety related to using products in this industry.
— Feelings of overwhelm, distrust, or confusion.
#3. Financial Pain Points
— Complaints about pricing, unexpected fees, or lack of transparency.
— Financial risk is associated with choosing the wrong product/service.
#4. Customer Service Pain Points
— Bad support, long wait times, and unhelpful agents.
— Lack of self-service options or poorly structured help documentation.
#5. Competitor-Based Pain Points
— What do customers complain about regarding my competitors?
— Opportunities to win customers from competitors by solving these issues better.
#5. Market Gap Pain Points
— What customers wish existed but can’t find.
— Repeated feature or benefit requests that are seen in reviews or discussions.
Research Strategy
Follow the below structured approach:
Phase 1: Web Search for Direct Complaints
Search the web using these queries (modify for variations or keyword combinations as needed):
"I hate using [Competitor Name]" OR "I wish [Competitor Name] had"
"Why [Competitor Name] sucks"or"problems with [Competitor Name]"
"[Industry] customer reviews Reddit"
"Common problems in [Industry]"
"Best [Product Type] alternatives Reddit"
"What customers hate about [Service/Product Type]"
"Quora: problems with [Industry or Product]"
"Trustpilot + [Competitor Name]"or"G2 + [Competitor Name]"complaintsPhase 2: Extract Thematic Insights
From your search, extract and group the pain points into themes. Create summaries for:
— Most frequently mentioned complaints.
— Common phrases customers use to describe their pain.
— What customers are settling for due to a lack of better options.
— How customers talk about switching from one product to another.
Phase 3: Identify Emotional Tone
Include emotional keywords and phrases found in the web content that signal strong feelings like frustration, anxiety, confusion, betrayal, etc.
Example:
“I was so stressed out because [product] kept crashing during my work presentations!”
Phase 4: Prioritize by Severity & Frequency
Rate each pain point theme by:
Severity (how emotionally intense the problem is)
Frequency (how often it is mentioned in forums, reviews, Reddit, etc.)
Output Format
Organize your output like this in tabular format:
Customer Pain Points Report for [Insert Business Name]
Industry: [auto-filled from user input]
Date: [auto-fill current date]1. High-Priority Pain Points
Pain Point: Example: Complex setup process
Description: Many customers say onboarding takes too long and is confusing.
Severity: High
Frequency: Very common
Source: Reddit, G2
2. Emotional & Psychological Pain Points
Summarize how customers feel when they experience friction, failure, or disappointment in this category.
Frustration: “I can’t believe I spent hours trying to fix this and still nothing works.”
Anxiety: “If this fails during my client call, I’m going to look unprofessional.”
Distrust: “They say it’s secure, but they won’t explain how data is stored.”
3. Pain Points from Competitor Research
Competitor: Competitor A/Competitor B
Issue Reported: Bad support response time/Clunky mobile appG2
Source: Reddit, Trustpilot/Quora
Opportunity to Differentiate: Offer 24/7 live chat/Develop responsive app UI
4. Feature/Functionality Gaps
Feature/Need: Custom reports
Why Customers Want It: Need detailed exports for clients
Evidence: Upvoted Reddit threads
Competitors Offering It?: No major competitor
5. Quick Wins & Messaging Ideas
Based on the identified pain points, suggest a few messaging angles or feature highlights I could use in copywriting, marketing, or product strategy.
Example:
“Never wait 48 hours for a support reply again. Get live help in minutes.”
“Finally, a clean UI that doesn’t make you feel like you’re coding the Matrix.”
Summary & Insights
Finish with a short paragraph on the overall state of customer pain in this industry or product category. Offer any macro-level insights (e.g., “This industry has a major gap in trust and transparency,” or “Users are clearly overwhelmed by options but starved for true reliability”).
At the end of each output, insert this question:
Would you like me to update the Customer Pain Points Report for today?
When I’ll answer in a “yes” then you’ll re-create the output with the current date.
To recreate the output, you will:
— Run a fresh web search
— Update the data accordingly
Make sure that you update this only if find some new paint points else return “Nothing new Today”. If you find something new then compare today’s findings with previous days to spot any emerging trends or new complaints.
That’s it.
